Emergency Management Warns of Misleading Security System Sales Pitches

DEM Blogger

June 24, 2014

After a consumer complaint, the Division of Emergency Management is warning residents about door-to-door home security salespersons who claim to be part of the city’s emergency management “team”. The salesperson then says there are security issues in the resident’s neighborhood and tries to sell them a home security system.

“The Division of Emergency Management does not endorse any home security products nor do we have anyone on staff selling security systems door-to-door” said Pat Dugger, Director of Lexington Emergency Management. “We would never try to indicate that a neighborhood wasn’t safe or had some sort of security issues.”

Lexington Emergency Management advises residents who are approached by door-to-door security system salespersons to be very wary of anyone who claims to be endorsed by a city or state agency.

The Better Business Bureau of Central and Eastern Kentucky has some good advice for anyone who is approached by a door-to-door salesman or contractor who wants to install a security system or do home repairs. Checking out a business with the BBB is a good start. Never sign a contract without reviewing it carefully and don’t pay for work in advance without a contract or agreement.

More information about doing business with contractors is available from the Better Business Bureau website at: www.bbb.org/lexington or by calling the BBB of Central and Eastern Kentucky at (859) 259-1008.

More information about emergency preparedness is available from the Division of Emergency Management website available at: BeReadyLexington.com. Information from the division is also available through the Lexington Emergency Management Facebook page – LexingtonKYEM. Information is also available via the Division of Emergency Management Twitter account: @lexkyem.