• Be Aware
    • Hazards
      • Earthquake
      • Extreme Cold
      • Extreme Heat
      • Household Fire Dangers
      • Flooding
        • Turn Around – Don’t Drown
      • Hazardous Spills
      • High Winds
      • Ice Storm
      • Lightning
      • Power Outages
        • Generator Safety
        • Carbon Monoxide Dangers
      • Severe Storms & Thunderstorms
      • Tornado
    • Radio Lexington
    • Get Involved
      • CERT
    • CSEPP
      • History of CSEPP
      • CSEPP in Kentucky
      • Blue Grass Army Depot
      • Chemical Agent Disposal
      • CSEPP in Fayette County
      • Zones
    • Get the BeReady Phone App
    • NOAA Weather Radio
    • Outdoor Warning Sirens
      • Siren FAQ
    • How to Be Prepared for Emergencies – American Sign Language
  • Make a Plan
    • Planning for AFN/Disability Groups
    • Equine Preparedness Plans
    • Farm Preparedness
    • Pet Preparedness Plans
    • Senior Preparedness Plans
    • Hazard Mitigation Plan
    • Shelter in Place Plans
    • Special Events-How to get a permit
    • Travel Plans
    • Utility Shutoff Plans
    • Ready Kat
  • Build a Kit
    • Your financial emergency kit
    • Vehicle Emergency Kits
    • Emergency Kits
    • Home Emergency Kits
    • Pet Emergency Kits
  • About Us
    • What We Do
    • Who We Are
    • Forms
    • Newsletters
    • Emergency Operations Center
    • Contact Us
    • Training
    • Library
  • en English
    en Englishes Spanishar Arabicfr Frenchhi Hindija Japanesekm Khmerko Koreanne Nepalipt Portugueseru Russiansw Swahili
en English
en Englishes Spanishar Arabicfr Frenchhi Hindija Japanesekm Khmerko Koreanne Nepalipt Portugueseru Russiansw Swahili
Be Ready Lexington
  • Be Aware
    • Hazards
      • Earthquake
      • Extreme Cold
      • Extreme Heat
      • Household Fire Dangers
      • Flooding
        • Turn Around – Don’t Drown
      • Hazardous Spills
      • High Winds
      • Ice Storm
      • Lightning
      • Power Outages
        • Generator Safety
        • Carbon Monoxide Dangers
      • Severe Storms & Thunderstorms
      • Tornado
    • Radio Lexington
    • Get Involved
      • CERT
    • CSEPP
      • History of CSEPP
      • CSEPP in Kentucky
      • Blue Grass Army Depot
      • Chemical Agent Disposal
      • CSEPP in Fayette County
      • Zones
    • Get the BeReady Phone App
    • NOAA Weather Radio
    • Outdoor Warning Sirens
      • Siren FAQ
    • How to Be Prepared for Emergencies – American Sign Language
  • Make a Plan
    • Planning for AFN/Disability Groups
    • Equine Preparedness Plans
    • Farm Preparedness
    • Pet Preparedness Plans
    • Senior Preparedness Plans
    • Hazard Mitigation Plan
    • Shelter in Place Plans
    • Special Events-How to get a permit
    • Travel Plans
    • Utility Shutoff Plans
    • Ready Kat
  • Build a Kit
    • Your financial emergency kit
    • Vehicle Emergency Kits
    • Emergency Kits
    • Home Emergency Kits
    • Pet Emergency Kits
  • About Us
    • What We Do
    • Who We Are
    • Forms
    • Newsletters
    • Emergency Operations Center
    • Contact Us
    • Training
    • Library
  • Facebook

  • Twitter

  • YouTube

  • RSS

Information

Lexington 911 Outage Resolved

Lexington 911 Outage Resolved
DEM Blogger
October 11, 2019

Update at 7:30pm, October 11, 2019

Windstream has reestablished 911 lines into the Public Safety Operations Center and that center is now fully operational.  This includes administrative lines to Lexington Police (258-3600) Lexington Fire (231-5600) and 311.  Operators are in the process of gradually moving from the Back-up to the Primary Dispatch Center.  Additional personnel are on-hand to assist with the transition.


Around 1:23 p.m. today, Lexington E911 noticed that 911 calls and non-emergency calls were not being delivered consistently to the 911 Center inside the Public Safety Operations Center.

Downdetector.com indicates Windstream phone issues in the Lexington area, which may be the source of the issue.  911 centers in other counties on Windstream service are reporting that they are being affected too.  Windstream is on-site to help resolve the issue. E911 moved its operators to the back-up 911 center to resume taking calls. The back-up 911 center is on a different telephone circuit.

In Fayette County, calls to 911 are now working normally.

Until Windstream resolves the issue, persons wishing to contact Lexington Police or Lexington Fire for non-emergencies may call 258-3601 or 258-3602.

Related ItemsFeatured
Information
October 11, 2019
DEM Blogger

Related ItemsFeatured

More in Information

Wind advisory in effect for Wednesday

John BobelJanuary 25, 2023
Read More

Take a Minute to Know About Utility Shutoffs in Your Home

John BobelDecember 27, 2022
Read More

Kentucky Transportation Officials Urge Residents to Stay off the Roads

John BobelDecember 23, 2022
Read More
MIssing Person

Missing Person Alert for Lexington Woman

John BobelDecember 23, 2022
Read More
Scroll for more
Tap

Copyright © 2018.

Be Cyber Smart – October is National Cybersecurity Awareness Month
Beware of Cyber Monday Scams and Come-Ons