Kentucky Emergency Management and CSEPP are hosting the first installment of the Wednesday Webinar Series on January 17, 2024, at 12:00 p.m. January’s Webinar is Empathy: The Crucial Communication Ingredient. Registration is open to everyone!
Advanced student registrations is REQUIRED and must be received by January 10, 2024. You are considered accepted as a student in this class upon receipt of your application. Once you have registered, you will be sent the link to log in.
January’s Webinar – Empathy: The Crucial Communication Ingredient Description
Empathy is the ability to understand and share the feelings of another. Empathy is a powerful tool in public communication during disasters. It helps establish a connection with the affected individuals, builds trust, reduces anxiety, humanizes the response effort, fosters unity, and sets a positive tone for cooperation and communication. This, in turn, contributes to a more effective and compassionate overall response to the disaster. Mr. Singer will help attendees better understand empathy, create an empathy statement, and use empathy in crisis communications. More information is available here.
Wednesday Webinar Series
The Wednesday Webinar Series was established to provide Public Information Officers (PIOs) and other communication-related fields with virtual opportunities to address topic-specific issues in quick 1-hour monthly webinars. Monthly topics and featured speakers will be selected and scheduled accordingly to help provide attendees with real-world application to the following: planning and developing a process with clearly defined procedures to gather and provide accurate, timely, and accessible information on an event as it approaches or as it has occurred.